The best way to prevent and remove Outlook duplicates is with a divide-and-conquer strategy. To find out more see our FAQ, including how to find out which Outlook version is installed. All of the information contained pertains to Microsoft Outlook, the desktop client. Rather than displaying a moving image, Outlook will select the first frame of your GIF and display it as a static image.This page contains answers to common problems about how to prevent and remove Outlook duplicates, where they come from, and how to avoid them. For full width images, use 600 px (or whatever width your email is set to, found in the Styles section). Add a number to the Image Width field (the field next to the Fixed width toggle in the new editor).In the new editor, toggle Fixed width on. In the classic editor, click Block in the sidebar.To avoid this, set a width for every image in your template.
Sizing images for OutlookĪ common problem in Outlook inboxes is images that become stretched or oversized. Doing this also requires making significant changes to how images are positioned, and this can skew how emails render across other email clients and devices.
Optimizing an email specifically for recent versions of Outlook can take a lot of time and extensive testing, as there are no established guidelines.
Background images in divs and table cells not supported or shown.You may see the following issues in Outlook: If you choose to optimize your emails for Outlook, we recommend using a tool like Litmus or Email on Acid to test your messages on various devices and inboxes. The formatting challenges you face when using Word are similar to the challenges faced by emails in Outlook inboxes.īecause of this, an email may look slightly different in Outlook than when you initially design and preview in Klaviyo. While some versions of Outlook use Webkit (a modern browser engine that interprets and renders HTML in expected ways) to display emails, many others use Microsoft Word as a rendering engine.Ĭonsider the last time you tried to make edits to a table or resize an image in Microsoft Word. Learn why some emails look different in Microsoft Outlook than other inboxes, as well as tips for improving consistency in how your messages render in Outlook.
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